Privacy Policy

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Last updated: April 2026

1. What information we collect We collect personal information you provide directly to us, including:

• Name

• Email address

• Phone number

• Appointment details

• Health information you choose to share during consultations

• Payment information (processed securely through third‑party providers)

2. How we use your information We use your information to:

• Book and manage appointments

• Provide chiropractic care and related services

• Communicate with you about your care

• Send appointment reminders and follow‑ups

• Process payments

• Improve our services and clinic experience

3. How we store and protect your information Your information is stored securely through trusted platforms such as Cliniko and Wix. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Sharing your information We do not sell or share your personal information with third parties, except:

• When required by law

• When necessary to provide services (e.g., ACC claims, payment processors)

5. ACC information If you lodge an ACC claim with us, we securely submit and manage your claim through ACC’s approved systems.

6. Your rights You may request to:

• Access your personal information

• Correct any inaccurate information

• Ask us to delete your information where legally permitted